Reviews

Client Reviews

The Susan and Moe Team is trading more properties significantly quicker than many of Ottawa’s other agents because of our great clients!

“On behalf of Rachelle and myself, please accept our thanks for a job very well done. Although selling the townhouse was relatively quick, we are very grateful for your guidance and the reassuring words you provided throughout what was, at times, a difficult process. We are thrilled that the house sold at list price in less than a month, so you should take pride in that great achievement! Our family can now look forward to our new home and this new chapter of our lives. Thanks again for all your efforts. Rest assured that we would highly recommend your Team to family and friends.”

- Ryan & Rachelle


“Where to Start?! We loved the fact that Susan was not looking to find us a house, she was determined to find us our home. We liked that they both had different strengths to make a strong team. We liked that they knew what we were looking for. Not just specs but the whole picture, the feel of the area we wanted, the vibe, and the type of community. Susan was able to recommend things that we would have overlooked, but she knew we needed to see and she was always right! We honestly felt that we were their only clients! We felt 100% comfortable and that they had our best interests at stake. We could not be more pleased with our experience! Thank you for your patience, knowledge, professionalism and mostly fun!”

- Pete & Melissa


“Susan is excellent to deal with and knowledgeable in all aspects of the business. She found us a new home we love and sold our current one quickly while still getting us top pricing. She made this experience a pleasant one and and we can’t wait to move into our new family home! We would highly recommend her to anyone looking for a great agent.”

- Kristina


“It is quite rare to find a team of real estate agents that are well versed at their tasks as well as attentive to the client need and desires. I and my household simply must render our five star rating to Adam Garonce for the outstanding and relentless diligence he practiced on our search for a real estate property. In closing, I say it is your zeal and fantastic workmanship that will make you prosperous at whatever you lay hands to do Adam!”

- The Fordjours

“The Susan and Moe Team helped us with our condo purchase. Extremely pleased with the result and the process. Moe helped us narrow down the choices and arranged for us to see all the candidates in 2 days—this was important as we were coming from out of town. The advice was spot on and the negotiations were handled very efficiently (and over long distance)!”

- M. Tamer Özsu


“Heather Lalonde-Berenbaum was the agent for the my very first home. Now, will be my only agent in the future. My Fiancée and I were extremely impressed with the professionalism, with the added extra steps taken to only show us homes that were in our list & matched both our personalities evenly. Before any process even started, we met at Susan & Moe HQ in Kanata—Heather went over everything and made sure we fully understood how we are protected, and discussed the NDA. I can’t stress enough how amazing Heather preformed at her role within the team at Susan & Moe. The company themselves acted as I would expect a top-notch company who cares about their clients & employees to act. The Susan & Moe Team were extremely quick to respond to amendments, offers, and setting up everything completely painless for the buyer. Everything was done electronically to conserve paper and very eco-friendly. I would highly recommend this team of individuals who are exceptionally passionate at their career and what they do for the world around them.”

- Greg Lalonde


“Susan and Adam did a great job of selling my home in under 4 weeks! Professional and courteous and I feel their use of modern social media helped.”
- Sam


“Heather was amazing at helping us find a rental. She put as much effort and time into finding a rental as someone who is buying. We are so happy and appreciative of her help and will definitely go back to her when we are ready to buy. Thanks Heather!”

- Jessica

“Great service. The Susan and Moe Team helped us even before we were ready for our formal search, gave us the advice needed to sell our home in a day, and helped us get into one much better suited for our family. The team worked well together, and were supportive through every step of the process.”

- Paul Lefebvre


“The greatest real estate team ever!! You want your house sold, this is the team to do so!!”

- Beverly


“From day one, Moe took the time to truly understand my family’s needs and wants. He was honest, focused and efficient in showing us only the houses that fit our specific needs. He didn’t waste our time and made us feel like we were a part of his extended family! Thank you for an amazing experience Moe! You are top notch!”

- The Bradleys


“What can I say about Alex? You can really tell he is passionate about what he does and he really knows a lot about the condo market!!”

- Caitlin


“Thank you Susan and Moe for making our house hunting trip so efficient. We were transferring to Ottawa from NB and didn’t know anyone here. We could feel you had a lot of experience with military moves and we appreciated your care and attention to detail so much. We had a short time to find a place, but you did a lot of the work in advance and took us to the places we needed to see. Fortunately, the second house you showed us was our new HOME!”

- The Therieault family

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