Ottawa Utility Providers

Relocating to Ottawa? Making a move into your first house? There are a few things you need to know about transferring your utilities into your name. Check out our list below for contact information for Ottawa hydro, water and gas companies and how to set up your accounts.

Hydro Ottawa

T (613) 738 6400 
F (613) 738 6403
hydroottawa.com/contact


City of Ottawa Water

Create My Service Ottawa account at the link below:

https://myservice.ottawa.ca/profile/register/

T (613) 580 2444

You will need the following information to set up your account:

  • Service address for new account
  • Names
  • Date of closing
  • Phone numbers for cell, home and work
  • Your new mailing address (necessary for any refunds due to the final reading)

Hydro One

TF 1 (888) 664 9376

hydroone.com/support/contact


Enbridge Heating & Cooling

Submit your move through the portal at the link below:

https://www.enbridgegas.com/My-Account/IM-Moving

TF 1 (888) 427 8888


Reliance HVAC & Plumbing

Fill out the form at the link below:

https://reliancehomecomfort.com/ottawa/move-request-form/

TF 1 (866) 735 4262