Client Reviews

The Susan and Moe Team is trading more properties significantly quicker than many of Ottawa’s other agents because of our great clients!

"We used Sue and Moe to buy a house when we moved across the country from the Vancouver area to the Ottawa area. We had specific requirements of what we needed in our house due to our son. The experience of the team started prior to our arrival in Ottawa for our house hunting trip. They use a software platform that is easy to use and uses lots of filters to allow you to find what your looking for. Upon arrival, we had only 5 days to buy a house. Sue had a plan laid out and appointments booked every day. She lead us around avoiding traffic and maximizing our time here. She found us a home that had just been listed. As soon as we walked in we knew this was the place we wanted. Before arriving back at her office she had organized all the necessary inspections required and shortly thereafter we had an accepted offer below asking price. During the inspections Sue was able to get an engineer out to review two issues found by the inspectors. We got our home and we love it. I wouldn't consider using anyone else for our real estate needs in this area. Sue is always learning, asking questions and providing guidance to her clients. Moe is very thorough and straight talking. Both are good people with whom you can trust with your time and money."

- Darwin & Leilani

“On behalf of Rachelle and myself, please accept our thanks for a job very well done. Although selling the townhouse was relatively quick, we are very grateful for your guidance and the reassuring words you provided throughout what was, at times, a difficult process. We are thrilled that the house sold at list price in less than a month, so you should take pride in that great achievement! Our family can now look forward to our new home and this new chapter of our lives. Thanks again for all your efforts. Rest assured that we would highly recommend your Team to family and friends.”

- Ryan & Rachelle

“Where to Start?! We loved the fact that Susan was not looking to find us a house, she was determined to find us our home. We liked that they both had different strengths to make a strong team. We liked that they knew what we were looking for. Not just specs but the whole picture, the feel of the area we wanted, the vibe, and the type of community. Susan was able to recommend things that we would have overlooked, but she knew we needed to see and she was always right! We honestly felt that we were their only clients! We felt 100% comfortable and that they had our best interests at stake. We could not be more pleased with our experience! Thank you for your patience, knowledge, professionalism and mostly fun!”

- Pete & Melissa

“Susan is excellent to deal with and knowledgeable in all aspects of the business. She found us a new home we love and sold our current one quickly while still getting us top pricing. She made this experience a pleasant one and and we can’t wait to move into our new family home! We would highly recommend her to anyone looking for a great agent.”

- Kristina

“It is quite rare to find a team of real estate agents that are well versed at their tasks as well as attentive to the client need and desires. I and my household simply must render our five star rating to Adam Garonce for the outstanding and relentless diligence he practiced on our search for a real estate property. In closing, I say it is your zeal and fantastic workmanship that will make you prosperous at whatever you lay hands to do Adam!”

- The Fordjours

“The Susan and Moe Team helped us with our condo purchase. Extremely pleased with the result and the process. Moe helped us narrow down the choices and arranged for us to see all the candidates in 2 days—this was important as we were coming from out of town. The advice was spot on and the negotiations were handled very efficiently (and over long distance)!”

- M. Tamer Özsu

“Susan and Adam did a great job of selling my home in under 4 weeks! Professional and courteous and I feel their use of modern social media helped.”
- Sam

The Susan & Moe team are our first realtor experience and will be our only from now on. We started our search for a realtor well in advance as we wanted to get the right price and closing date of our choice without any compromise. We ended up getting more than we wished for with a closing date we were able to work with and all of this from start to finish lasted only 5 days! This itself is praiseworthy when you are trying to sell a house with 2 little kids! Susan responds right away, her confidence and calmness is backed by so much experience, you are ensured time again that you are in good hands. Everything from helping us stage our house, to marketing, to the open house was so professional and detail oriented that good results were to follow. Her personality is so down to earth not once did we hesitate to share any concerns along the way. We are very pleased and highly recommend them to anyone in search of buying or selling their home!

- Reem

Me and my boyfriend were first home buyers and we had the amazing help from Susan and Moe in this exciting journey. As first timers we had a lot of questions and they were always very patient with us answering every possible question we may have. As we went to look at houses together, they would point things out making us aware of any problems or good points about the house. They are both hard workers, they were always available for when we had any questions, or wanted to see a house. I would recommend Susan and Moe for anyone looking to buy or sell a house. They made the process easier and fun for us! The experience wasn’t stressful at all. Thank you guys! 

- Stephanie

“Great service. The Susan and Moe Team helped us even before we were ready for our formal search, gave us the advice needed to sell our home in a day, and helped us get into one much better suited for our family. The team worked well together, and were supportive through every step of the process.”

- Paul Lefebvre

We worked with Adam to sell our country home and helped us downsize to the suburbs. Adam was knowledgeable on both the sale and buy. We had our house sold and a new house bought within a week. Adam was available any time we needed and was a wealth of information to my many questions. I highly recommend working with the team and will recommend them to everyone.

- Amanda

“The greatest real estate team ever!! You want your house sold, this is the team to do so!!”

- Beverly

“From day one, Moe took the time to truly understand my family’s needs and wants. He was honest, focused and efficient in showing us only the houses that fit our specific needs. He didn’t waste our time and made us feel like we were a part of his extended family! Thank you for an amazing experience Moe! You are top notch!”

- The Bradleys

“Thank you Susan and Moe for making our house hunting trip so efficient. We were transferring to Ottawa from NB and didn’t know anyone here. We could feel you had a lot of experience with military moves and we appreciated your care and attention to detail so much. We had a short time to find a place, but you did a lot of the work in advance and took us to the places we needed to see. Fortunately, the second house you showed us was our new HOME!”

- The Therieault family

My wife and I started working with Adam in February and closed on our house June 1st. Adam made it very simple for us to browse houses on the market by using the portal. This updated us daily on any new houses put on the market that met our criteria. Being our first house, we were eager to see a lot of the houses that came on the market. Adam made himself available to see all the houses that we wanted to go see (even making arrangements the same day). The one day Adam could not show us a house, he arranged for one of his team members to show us the house. While going through the houses, Adam provided us with tons of information. He would point out big details that I could see, but would also show us details that we would never have realized (such as countertop care or how to spot basement renos done by the homeowners). Keeping in touch with Adam was easy. He would respond to every inquiry within a couple of hours. Before the house buying process, I felt nervous and under-informed. However, Adam was able to educate me and change my perception on house buying. I felt very confident when placing my offer on my house. I would and have recommended Adam to anyone looking to buy or sell a house.

- Dan

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